Contact Us
Thank you for supporting our small wellness business. We value each and every customer. We are so grateful that you have decided to buy and use some our products.
Due to the nature of our products, we do not offer returns or exchanges. Please if you have any questions, feel free to contact us.
Contact Info
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PO Box 555
Loxahatchee, FL 33414
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(561) 444-9505
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Myvitanaturel@gmail.com
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Monday-Friday 10-4PM
FREQUENTLY ASKED QUESTIONS
01 | When do you ship your seamoss gel?
We only ship our seamoss Gel Monday-Wednesday. If you order our seamoss gel on Thursday, it will ship the following Monday.
02 | What is your shipping policy
We ship multiple times a week. Please allow up to 48 hours for tracking information to be updated.
03 | What is your policy on damaged packages?
Vita Naturel is not responsible for lost, damaged or undelivered packages but if you receive a damaged package, please send us an email with a picture of the product within 24 hours and we will do our best to help.
04 | Can I change or cancel my order?
Once your order has been placed and shipped, we are unable to cancel your order. We are a small business, so please make sure to order the correct items. Any questions, feel free to email us.
05 | What is your return policy?
Due to the nature of our products, we do not accept returns or exchanges. All sales are final.
If you did receive an incorrect product or are missing a product, please contact us within 24 hours of receiving the shipment. We want to make it right and have the right products in the right hands.